Job Title: Administrative Assistant
NO C2C
Hybrid Role
50% of role will require travel to various sites
Overview:
The Administrative Assistant while in accordance with company standards, procedures and processes, will be responsible for being able to complete work independently and resolving issues without direct supervision. This position will also involve performing advanced administrative duties that require a broad knowledge of departmental policies and procedures.
Essential duties and responsibilities:
• Works under minimal supervision performing complex administrative support duties requiring some judgment and initiative to determine the approach of action to take in non-routine situations.
• Researches a wide variety of information requests independently
• Prepares and analyzes trends and reports, drawing data from a variety of sources within and outside the department
• Routes or answers routine correspondence not requiring supervisor’s attention
• Assists in the formulation of the department budget, business planning, and related planning functions
• Has regular contact with customers, partners, suppliers or employees outside the immediate work area
• May proceed logistics/ travel arrangements and solve related issues, providing assistance and guidance to employees
• May assist in selection of potential new recruits
• May train and manage a small group of less senior employees and oversees the quality of their work
• Applying thorough level of understanding of the organization, programs, and procedures related to the work of the department and/or team.
• Most assignments are completed using standard processes and procedures, but may adapt techniques or processes to complete assignment.
• Answers inquiries and responds to correspondence from inside and outside the company. Works with others to resolve problems.
• Serves as a resource to less experienced staff.
• Performs clerical and administrative duties including typing, proofreading and editing documents.
• Takes accurate phone and verbal messages and ensures that messages are delivered in a timely manner.
• May handle confidential or sensitive information or issues.
• Enters data from various sources into spreadsheets, verifies input and calculations. management and execution.
• Regularly develops original spreadsheets, databases and reports.
• Suggests improvements to increase efficiency and improve communication of departmental and functional information.
• Assists department staff in developing and preparing complex presentation material.
• Maintains efficient paper and electronic filing systems and ensures quick retrieval of requested documents.
• Keeps well-informed of latest trends and technology related to administrative functions.
• Identifies and suggests ways to improve the efficiency and effectiveness of the department.
• Plans, coordinates and makes arrangements for on-site and offsite Conferences, meetings and special events.
• Assists with departmental human resource functions, which may include preparation of confidential personnel information and new hire orientation.
Minimum Requirements:
High school diploma or equivalent technical diploma
• Minimum or 5+ years administrative experience.
• Solid understanding of policies and procedures that apply to assignments.
• Ability to evaluate and resolve problems independently.
• Strong interpersonal skills for inter-departmental and customer interaction.
• Fluent in English; verbal and written communication skills.
• Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Ability to use advanced department-specific software packages.
• Must have the ability to handle many diverse tasks simultaneously and be able to work effectively with interruptions.
• Demonstrated ability to handle confidential or sensitive information or issues.
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