Job Title: Technical Instructor
NO C2C
Travel Required
Overview:
Under general supervision, this role is responsible for delivering technical training and educational programs to internal and external customers. Provides subject matter expertise for technical training and/or professional development curriculum.
Essential duties and responsibilities:
The Technical Instructor is responsible for supporting the instructional design process, including design/redesign, execution, and success metrics. Conducts assessment of course objectives vs. student performance, diagnosis of performance gaps such as CPI/EJCS data as well as incorporating PSL established competencies. Assesses employee needs and assists in the as-needed adaptation of training program materials, ensuring training content aligns appropriately to the learning style of the audience and addresses performance gaps for the Product Service Lines and Support Organizations.
Education and Experience Requirements:
- High School Diploma or GED equivalent.
Required Knowledge, Skills, and Abilities:
4+ years of experience relating to product service line operations, including curriculum development or training
We are an equal opportunity employer. Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, medical condition, physical or mental disability or any other legally protected status. EOE/M/F/D/V
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